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CONTACT US
Phone:
(216) 573-7600 or
(216) 642-1230
Fax:
(216) 573-5953
E-Mail:
Load Bank Sales

Return Material Advice Form

  • RMA General Information
  • Step 1: Your Information
  • Step 2: Your Product Information
Please review the following general information. How to contact us:
  1. An RMA number will be valid for 90 days. If material is not received within 90 days, the number will be cancelled.
  2. Complete repair or refurbishment costs generally range from 30% to 60% of the value of new. A firm quotation wil be provided after evaluation of the part.
  3. An evaluation fee ($150-$250) will be charged for items returned unrepaired or scrapped at the customer's direction.
  4. CAUTION: Please package PC Assemblies in ESD (Electro-Static Discharge) approved packaging to prevent sensitive components from being damaged. Non-ESD packaging will void the warranty.
  5. Avtron warrants for one year from date of shipment:
    • Workmanship performed on all material.
    • Replacement parts to be free of defects in material and workmanship.

If you have any questions concerning your RMA request or related topic, please contact us:

Phone: (216) 573-7600 Load Bank Service & Support

FAX: (216) 573-5953

E-Mail: RMA

STEP 1 Enter Your Information

Please provide the following information.
Areas marked with * are required for form to be submitted.

E-Mail*
Purchase Order

STEP 2 Enter Your Product Information

Enter your product information below and click "Save Product Info". You must click "Save Product Info" at least once to generate RMA number.

You can enter several products if necessary.

If you make a mistake in the form, click the "Clear Form" button.

Please provide the following information.
Areas marked with * are required for form to be submitted.

If you want to start over, click "Clear Product Table".

Model Number: Part Number: Serial Number: Item Description: Qty: Reason for Return:

 

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